SHIPPING AND DELIVERY
How We Do It
All orders will be processed within 1-2 Business days. Not including weekends and major holidays. You will be notified via email when your order has been shipped along with the tracking number. Shipping is offered at a 9.00 Flat rate anywhere in the US. In the event of returns or exchanges customer is responsible for shipping costs. Shipping costs are non-refundable.
RETURNS AND REFUNDS
How It Works
Within 30 days of purchase ScrubHubNy will happily exchange your items for a different size, color, or style, or a store credit will be issued as long as the garments have never been worn or washed and include all of the original tags. Just ship your items back to ScrubHubNY 987 Monroe Ave Rochester NY 14609. Please include your order details, such as, your order number and whether you want to exchange your items or receive a store credit. Exchanges or a store credit will not be issued until we've received your items. Items that were washed, worn, damaged, or altered in anyway will not be eligible for store credits or exchanges.
CONTACT & QUESTIONS
The Information You Need to Know
Here at ScrubHubNY we value and appreciate our customers, your business and feedback. Our goal is to save you time while you save lives. We appreciate all of our essential workers and the hard work put forth to saving lives. Please feel free to contact ScrubHub NY with any concerns regarding your order, If you would like more information on the products we have to offer, to share your thoughts and feedback as well as your shopping experiance with us please contact us at ADMIN@scrubhubNY.com
PRIVACY AT SCRUBHUBNY
Trust Us with Your Information
ScrubHubNY
Effective Date: March 11, 2026
ScrubHubNY (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.ScrubHubNY.com.
A privacy policy is meant to clearly explain how a business collects, uses, stores, and protects customer data collected through its website or services.
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Information We Collect
When you visit ScrubHubNY, we may collect certain information about your device and browsing activity, including:
• IP address
• Web browser type
• Pages visited on our site
• Time spent on pages
• Cookies installed on your device
When you make a purchase or attempt to make a purchase, we may collect:
• Name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number
This information is used to process orders and provide services through our store.
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How We Use Your Information
We use the information collected to:
• Process and fulfill orders
• Communicate with you about your order
• Provide customer service
• Improve our website and shopping experience
• Send updates, promotions, or marketing emails (if you opt in)
• Detect fraud or security issues
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Sharing Your Information
We may share your information with trusted third-party services that help operate our business, including:
• Payment processors
• Shipping carriers
• Website analytics providers
• Marketing platforms
These providers only use your information to perform services for ScrubHubNY.
We do not sell your personal information.
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Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies help us understand how customers interact with our store and allow certain features to function properly.
You can disable cookies through your browser settings if you prefer.
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Data Security
We take reasonable precautions to protect your personal information and follow industry best practices to prevent unauthorized access, misuse, or disclosure.
However, no method of internet transmission or electronic storage is 100% secure.
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Your Rights
Depending on your location, you may have the right to:
• Request access to your personal data
• Request corrections to your data
• Request deletion of your personal information
• Opt out of marketing communications
To exercise these rights, contact us using the information below.
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Third-Party Links
Our website may contain links to other websites or services. We are not responsible for the privacy practices of those third-party websites.
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Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons. Updates will be posted on this page with a new effective date.
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Contact Us
For questions about this Privacy Policy or your personal information, contact us at:
ScrubHubNY
Email: info@scrubhubny.com
Website: www.ScrubHubNY.com